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The EMC Security Medical Alert System is the best voice-to-voice medical emergency alert and response pendant for seniors, anywhere.
LifeControl Kit # AEMA-10Q4 consists of:
- Voice-to-Voice Pendant
- Belt Clip
- Wrist / Walker / Wheelchair Strap
- Base Unit (Opens and recharges the Pendant Battery)
- 2 Rechargeable Lithiuim-Ion Pendant Batterys
- AC Power Adaptor
- Phone Cord
- 4 Rechargeable AA Batteries
- Life Control System Manual
EMC Security Central Monitoring Stations
The EMC Security Medical Alert systems are monitored by central stations equipped to process the “hand-off” of the voice-to-voice that is required with your LifeControl systems. (Note: not all central stations are equipped to process the “hand-off” of the voice-to-voice.) AEMA™ has sanctioned two U.L. AA 2050 rated monitoring facilities that maintain redundant central stations that can effectively monitor your LifeControl product and all its nessery protocols. All AEMA monitoring stations have 30 plus years industry experience, highly trained operators, impeccable data entry, fast response times, digital voice recording, automatic email reporting, internet protocol capability, voice-to-voice capability, hot redundant GE mastermind servers and bilingual operators.
EMC Medical Alert Communication Protocols
AEMA™’s LifeControl unit will provide you with two common industry protocols. Contact ID (the default protocol) and “4x2” (the option setting protocol). Contact ID is the most widely used format in the industry and works very well on POTS (plain-old-telephone service) lines. However, it is not as accommodating on Voice over IP (VoIP) lines as “4x2”. Authorized AEMA companies select “4x2” when programming a system on a VoIP line as this protocol allows for a more secure and reliable transfer of the code detail when broadband systems are at peak usage.
VoIP: VoIP providers fall into two categories: Managed and non-managed. The managed variety’s most salient feature is that signals do not pass over the Internet. As a general rule the AEMA does not recommend the use of LifeControl on non-managed VoIP lines. The non-managed VoIP variety is sometimes called “over-the-top” VoIP service.
The key point to remember in using a LifeControl unit with a VoIP type line is that the connection to the central station is only as good as the phone service—meaning that if the cable system is down or the signal is weak, the PERS alarm and two-way audio could be limited or unusable, whereas the reliability of the system is at its highest level when using a standard phone line (POTS). Because of this, many LifeControl authorized AEMA dealers refuse to install this unit using non-managed VoIP phone service and will include an exclusion clause in your contract, that clearly disclose this potential risk and remove liability when using VoIP phone service. The industry calls the managed VoIP systems MFVN or Managed Facility Voice Networks.
Have No Phone Line? If you have no phone line and use your cell phone for primary communication, please know that you most likely have a phone line connection in your home, but that service was simply discontinued. A majority of local phone companies will re-instate basic phone line service for as low as $10 to $15 per month. Please contact your local phone company to see if this is a viable option for you to have your POTS phone line reconected.