Comparing Features and Services: A Comprehensive Home Security Company Guide

Apr 6, 2023 | General

Shopping for home security can be confusing. 

Modern systems offer traditional security systems, cameras, smart-devices, a mobile app, and more.  How do you go about figuring it all out?

Here’s where to start:

Step 1: Determine Your Home Security Needs

Begin by assessing your home’s security requirements. Consider factors such as the size of your property, the number of entry points, and the desired level of protection. Make a list of features you’re looking for in a security system, such as an alarm, cameras, and monitoring services.


Step 2: Compile a List of Potential Companies

Search online for home security companies that serve your area. Read through their websites to gather information about their offerings and services. Compile a list of potential companies that meet your criteria.


Step 3: Read Customer Reviews and Testimonials

To gauge the reputation and quality of each company, look for customer reviews and testimonials. Websites such as Google Reviews, and the Better Business Bureau can provide valuable insights into the experiences of past customers.


Step 4: Compare Features and Services

Take the time to evaluate the features and services offered by each company on your list. Pay attention to details such as equipment options, monitoring services, security cameras, and smart home integration. Create a comparison chart to help you visualize the differences between each company.


Step 5: Check Licensing and Certifications

Ensure that the home security company you’re considering is properly licensed and certified. You can typically find this information on their website or by contacting them directly. Licensing requirements may vary by state, so it’s essential to verify that the company meets local standards.


Step 6: Inquire About Pricing and Contracts

Contact each company to inquire about their pricing structures and contract terms. Ask about any discounts, promotions, or financing options that may be available. Be sure to inquire about the cost of equipment, installation fees, and monthly monitoring charges. Also, ask about the contract length and any early termination fees.

Tip:  Unlike most companies, EMC Security does not require a service contract.

Step 7: Request a Consultation or Quote

Arrange for a consultation or request a quote from the companies that remain on your list. During the consultation, a representative should assess your home and recommend a security system tailored to your needs. Take this opportunity to ask any lingering questions and clarify any concerns.


Step 8: Evaluate Warranties and Customer Support

Assess the warranties and customer support offered by each company. A reputable home security company should provide a warranty on their equipment and offer reliable customer support in case of technical issues or emergencies.

Tip:  EMC Security has dedicated phone support technicians and after-hours technicians to help troubleshoot issues before sending a technican to the home.  

Step 9: Make Your Final Decision

After completing your research and evaluations, choose the home security company that best meets your needs and budget. Carefully review the contract before signing and ensure you understand all terms and conditions.


Step 10: Schedule Installation and Setup

Finally, schedule an installation appointment with your chosen home security company. Once your system is installed and set up, familiarize yourself with its features and functions to maximize your home’s security and peace of mind.

View this video for more information about the in-home appointment