Customer Support
BEEPS/CHIRPS/ALERTS: TROUBLESHOOT YOUR SYSTEM >>
System Enhancements and Upgrades >>
Free EMC Text-Alert
Opt-in to free EMC Text-Alert and get a text notification on your mobile phone, chat with your emergency contacts, and click to dispatch or dismiss the alarm.
Security Cameras and Video Doorbell
Integrate security camera video with alarm monitoring to stay connected to what’s happening in and around your property.
Mobile App Controls
Use your smartphone to arm/disarm your system, smart-devices and more. Add an interactive app today.
Customer Account Updates
Did you change your email or phone number? Do you want to add an emergency contact to the list? Update your information quickly here.
Moving Resources
Safety tips and security resources while selling your home, including setting up a guest code for your agent.
Transfer security moitoring to the buyer and get a $100 e-gift card. Easy transfer – no hassles, no appointments.
Insurance Discounts
Does your homeowner’s policy offer a discount for a monitored security system (possibly more for fire monitoring)? Get your alarm monitoring certificate and save.
Frequently Asked Questions
Visit our knowledge center for answers about your security system, alarm monitoring procedures, and account management.
Test Your System
EMC Security encourages all of our customers to test their systems monthly to ensure their system is ready in the event of an emergency.
Security System Manuals
View and/or download your system manual for quick reference. Call 770-963-0305 for technical support.
