EMC Security has received word from several of our customers that men pretending to be EMC Security workers have been knocking on doors, claiming to have an appointment or to be offering free upgrades. These men do NOT work for EMC Security.
If someone claiming to be from EMC Security comes to your house without you first making an appointment, do not let them in and do not sign any agreements. EMC Security does not send our people door-to-door. If there is an upgrade offer available, we will let you know through our newsletter or other official company channels.
If you encounter one of these fake EMC Security scammers, first contact the police and then, once you feel safe, let us know what is going on by calling 770-963-0305.
The warm weather brings plenty of sunshine and outdoor fun. Unfortunately, the season is ripe for scammers who use deceptive pitches or questionable tactics. Everyone wants to feel safe and secure in his own home, which can make a sales pitch for an alarm system a tempting offer.
Many alarm companies hire traveling sales agents to go door-to-door, making unsolicited “cold calls” on homeowners. In some cases, like the experience from an EMC Security customer above, these agents may get consumers to let their guard down by implying they are with the homeowner’s current alarm company.
Once inside, though, the sales agent may use high-pressure or deceptive sales tactics to lock citizens into costly, long-term alarm monitoring agreements.
Below are tips to safeguard your home, wallet and peace of mind.
Ask for immediate identification. If somebody comes calling on your doorstep that you don’t know, ask for identification and proof to clearly identify the company they’re representing.
Request the person maintain a minimum 6’ distance from you at all times. Chances are they have been in contact with dozens of other people through their door-to-door activities and may not have used appropriate personal protective equipment to limit the spread of COVID-19.
Don’t let strangers inside your home. Many door-to-door security alarm companies often use high-pressure sales tactics. It’s much easier, and safer, to say “I’m not interested” on the doorstep, rather than try to get the sales person out of your home once inside.
Compare against other companies. Take the time to compare everything the company has to offer: price, service, warranties, contract terms (which are often hidden). EMC Security is one of only a few companies nation-wide that do not require a monthly contract. Make sure you understand what you are asked to sign before signing. Reputable security companies will allow consumers to compare bids and receive comprehensive reviews of their security needs before making a decision.
Nothing is really FREE. Many companies offer free equipment. Don’t be fooled by this! In order to get the free equipment, you will most likely be asked to sign a long-term contract that includes the monthly monitoring cost PLUS the cost of the equiment and more. You could end up with a monthly bill for much more than you expected.
Ask questions. Before signing anything, ask questions:
- The length of time the company has been in business.
- Whether you must sign a contract and if so, details about cancellation.
- Where its alarm monitoring center is located.
- Whether the alarm is monitored 24 hours a day, 365 days a year.
- Details about the service policy and rate.
Learn who they really are. Both the security alarm company and the company you hire to monitor any alarm calls should be reputable, trusted organizations.
The bottom line is be smart. Do your research before committing to something that seems to good to be true. It may take a couple of phone calls or a quick Google check. But in the end, you’ll be glad you did.