With the EMC Security app, you will be able to gain complete control over your home by having access to your security system, lights, locks, thermostats, cameras, and garage doors.


The free iOS EMC Security app can be downloaded in the App store.


You will receive a username via email. The password is abcd1234. Once you have installed the application, enter in your Username and Password. If you have forgotten your password, use the “Forgot Password” link to have a temporary password sent to your email address. Every time the application is launched, it will check to see if any changes have been made to your account.

To change Username and password to the app, click this link to the website. Once there, please follow the instructions below:

  • Login in using the username and password above
  • Login in using the username and password above
  • Click on Contact List
  • Select on your current Login Name (this will usually be your first name and last name)
  • Click on Change User Name or Change Password
  • Enter your new User Name or Password and click on submit


The Dashboard is where you can easily access all your devices attached to your account. Here you can see the device types and a summary of their status.

Application Menu

Located at the top left, this menu allows for selecting your “Location” if you have more than one security system. It also allows quick navigation to other application features.

It also allows a primary user to edit sub-users of the account through the Users sub-menu Location Name. Users that have a business or a vacation home can select from these locations via the hamburger menu, or by tapping the location name in the menu bar.


The  Feature  Menu  is located at the bottom of most screens. Content will vary depending on whether your security system  has  an  automation  option  card installed.  The  primary feature of the application is SECURITY. If  you  do  have  an  optional  automation  card  installed  the Feature Menu will include: SECURITY, LOCKS, GARAGE DOORS, LIGHTS, & THERMOSTATS.



In  the  Feature  Menu,  you  will  notice  that  Security  Systems is highlighted. If it is not please press it now, or  press  your  primary  Location  from  the  Locations  selection at the top of the screen. Tap the Security System  at  the top of the  screen to control the security system.

The  state  of  your  security  panel  is  shown  in  bold  text  directly at top center. If the security system is Disarmed, three arming icons are shown in the middle of the screen to allow one click access to arm your security panel.


Arming your system for Stay is used when you know you, or others will remain in the secured home or building.  In general, interior motion detectors do not cause alarms when the system is armed to Stay.


Arming  your  system  for  Away  is  used  when  the  secured  home  or  building  is  expected  to  be  unoccupied. All exterior sensors and interior motion detectors are active once the system enters Away mode. 


Arming  your  system  for  Night  is  used  when  the  secured  home  or  building  is  expected  to  be  occupied, but specific areas within the home or building are not expected to be used. All exterior sensors  are  active  and  typically  ​some  ​interior  motion  detectors  are  active  when  the  system  is  armed to Night mode. An example of this may be a motion sensor in an attached garage or unoccupied basement. 


Disarming  your  system  through  the  application is configured to require a valid  user  PIN  by  default.  Enter  your  PIN and press SEND to disarm the system.  Through  the  SECURITY  settings (detailed below) the application  can  be  configured  to  not  require  a  PIN. 

Please ensure  that  your  mobile device has a security code or other security  feature  of  its  own  so  that  an  unknown user of your mobile cannot compromise  your  home  or  businesses  security panel. 


 The 3 stacked dot menu on the top right of the screen allows you to view additional information about your security system. The options are: Scenes, Settings, Events, and Troubles. 



Press the Zones icon to see all your security sensors and their zone names.

On this screen you can see all active zones, and can bypass zones to allow arming with zones open. An active zone sensor will be included in the protection algorithm where a bypassed zone sensor will not. An example would be to bypass a window zone to allow it to remain open on a hot night while allowing the system to arm.

Each user of the security system must be granted (or denied) bypass rights to allow that user to bypass a zone. Refer to the section on User and Account Management for additional details.


The Scenes Feature is available if your panel includes an optional automation card. Scene control is a very powerful feature of the security system. Please review and test carefully each scene you configure.

Scenes allow a type of when-what control to be automatically executed by the security system. When any of a set of “Triggers” occurs, the system execute What Actions.” Any trigger configured within a scene will cause the configured Actions to be executed. Please refer to the section on Creating a Scene for more information.


The Settings screen allows you to change security system features and settings.

Disarm  with  PIN Pad:  This setting is on by default.  When on, the mobile device user must enter a valid security system PIN and press “SEND” to disarm the system. When off, the application presents a single button to disarm the security system. In this case, you must ensure the security of your phone.

Soft  Reset  Z  Wave  Module:  Allows the application to reset the Z Wave automation module if it is installed in your Connect+.

Hard Reset Z Wave Module:  Allows the application to reset the Z Wave automation module if it is installed in your Connect+. This option will remove all Z Wave devices from the security system.

Configure  Location:   The  application  can  inform  the  panel  where  it  is  located. This information is  used by the panel to calculate sunrise and sunset times for automation events.

Global Chime:​ Allows the user to turn on/off the chime function for security sensors.

View Events:  The Events screen shows system activity and the system user that initiated each event.

View Troubles:  The Troubles screen shows any problems that are present with your security system.  Examples include; loss of AC power, temper conditions on the sensors, low battery on a sensor.


If your security system includes an optional automation card, these device categories are enabled on your system.

These device categories allow you to quickly select and manually operate your automation devices attached to your system. 


Press the SCENES title in the Feature Menu (top right menu).  To edit  an existing scene, tap it’s title in the list of scenes shown.

To create a new scene (example: Auto Arm Away at 9am):

1. Tap the “+” sign in the menu bar – at the top right

.2. Enter  a  name  for  your  new  scene  –  “Auto  Arm  9am” for example.  Tap Save to save your scene name.

3. Tap the “Add Trigger” section of the screen.

4. Triggers are the “when” of a scene.If any trigger is true, then the scene’s actions will be executed.  Triggers can be  grouped as:a. Security Triggersb. Time/Date Triggersc. Automation Device Triggers

5. Some  triggers  require  configuration  –  For  example, select “Once a Day” and configure the time to 9am.

6. Actions are the “what” of a scene.  Actions can be groupedasa. Security Actionsb. Automation Actions

7. For  our  example,  tap  the  “Add  Action”  section  of  the screen and select “Arm or Disarm the System”a. Configure the Action to “Arm Away”

8. Let’s say you have some Z Wave lights you want to turn off as wella. Click  the  ”+”  and  add  any  additionalActions (Z Wave All Off might be a good one)

9. Remember to click the toggle to “Activate” your new scene. This  example  would  be  great  for  a  busy  and  maybe  forgetful family  that  always  leave  home  at  8am  but  occasionally  forget  to arm  their security system.

8. Account and User Management

The primary account holder may create additional sub-accounts within the platform.

To create Sub-Accounts:

1. Tap Users in the Application Menu (top left ).

2. All existing accounts will be shown and may be edited.

3. Tap the “+” sign at the top right.

4. The username must be unique within the system.

5. Enter all required parameters for the account creation.

6. Tap  the  new  user  to  grant  the  user  access  to  one or more security systems on the account [screen -“Granted”]

7. Tap  Connect+  Options  to  apply  additional  role based security.  Please note that the user PIN code for the security system is assigned inside the User Options. It must be unique among all users of the panel.

8. Additional  information  about  the  user  can  be entered by clicking Contact Info at the bottom of the screen.

9. The  primary  account  holder  must  grant  access  to each security system the user may control.